BUSINESS OPERATIONS

TURN EFFORT INTO A SYSTEM

Operations help students run businesses with leadership, people, negotiation, systems, and daily management.

BUSINESS SYSTEM STAGE

MAKE THE BUSINESS WORK EVEN WHEN YOU ARE BUSY

A business grows better when the work is organized, repeatable, and clear.

1
STAGE 1

LEADERSHIP

Leadership means taking responsibility, making decisions, communicating clearly, and setting the standard for how the business behaves.

CAN-DO LESSON: A small business still needs a serious leader.
NEXT: WORK WITH PEOPLE
2
STAGE 2

TEAM BUILDING

Team building means finding people who bring useful skills, reliability, and shared commitment. Even two serious people can build faster than one tired person.

CAN-DO LESSON: Choose people for trust, skill, and discipline.
NEXT: AGREE WELL
3
STAGE 3

NEGOTIATION

Negotiation helps you discuss prices, roles, suppliers, partnerships, deadlines, and customer expectations without confusion.

CAN-DO LESSON: Clear agreements prevent future conflict.
NEXT: CREATE REPEATABLE WORK
4
STAGE 4

SYSTEMS CREATION

Systems are simple ways of doing work repeatedly. Create systems for orders, payment, delivery, customer replies, stock, records, and follow-up.

CAN-DO LESSON: A system saves your energy and improves quality.
NEXT: MANAGE DAILY WORK
5
STAGE 5

BUSINESS MANAGEMENT

Business management means checking tasks, money, customers, people, and results. It helps the business stay organized and improve every week.

CAN-DO LESSON: What you manage improves. What you ignore becomes a problem.
WHAT NEXT?

WRITE ONE SIMPLE BUSINESS SYSTEM

Create a short step-by-step process for taking an order, receiving payment, delivering, and following up.

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